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The information on this page may help support teams troubleshoot technical issues specific to your browser. And although these differences may seem minor, it’s common for websites to work fine on one browser but poorly on another. Why is my browser info important?ĭifferent browsers have different capabilities. Currently, Google Chrome is the most widely used browser in the world, and is also considered one of the fastest and most secure. Popular browsers include Google Chrome, Firefox, Safari, and Internet Explorer.

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Your browser is a software application that lets you visit web pages on the Internet. If you believe this is incorrect, then please email us to let us know!

Click on the dropdown for the Details menu and check the box Cache.You’re using Internet Explorer 6.For the Time range to clear: section, select Everything.

Select Tools, and select Clear Recent History.

Select beginning of time to delete everything.

Use the menu at the top to select the amount of data that you want to delete.

In the dialog that appears, select the checkboxes for the types of information that you want to remove.

Click the wrench or settings icon on the browser toolbar.

Click OK to close the Internet Options dialog box.

Check the following: Temporarily Internet Files, Cookies and History.

Select Tools, then select Internet Options.

If you are in a public place, be sure to delete a file after opening and empty the Trash (for Macs) and/or clear your cache (for PCs).

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In fact, you may automatically save a copy of your sensitive files to a Mac or PC computer when you open a PDF.

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Others who share your computer can easily find personal information – including online statements or 1099-INT tax statements – saved on the desktop, in a Download folder, or stored in the cache. For the best possible experience, we recommend you use a browser that is listed in the suggested browser list. We continually test our site with the browsers in the suggested list to make sure the newest versions adhere to our security and usability standards. While we generally don’t prohibit customers from using browsers not listed in the supported list above, we can’t guarantee that all features will work as expected. What do I do if my browser is not supported? To understand how we ensure your online safety, please read our Security Policy. How can I find out more about your security policy? To understand why we need customer information and how we use it, please read our Privacy Policy. How can I find out more about your privacy policy? You will also need JavaScript enabled to access many of our products and services. You will not be able to access any secured pages if you set your privacy setting to ‘Block All Cookies’. Your browser must be able to accept cookies. What browser settings do I need to use Capital One's website? The “s” stands for “secured.” Please visit our Commitment to Security page for more information about how we protect you and your online accounts. Web addresses beginning with “ use encryption. How do I know if my online session is encrypted?

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When that’s the case, customers need to upgrade to the newer supported version of the browser to continue in online banking. To ensure customer security, Capital One may not allow you to access your accounts online using a discontinued browser. Browser FAQs Why do I need to upgrade my browser?įor security reasons, browsers occasionally stop supporting older versions when new versions are released. (Please note that is not owned or controlled by Capital One, so our customers should keep in mind that security or privacy practices could be different.) Once you find out about your browser, you can check the appropriate download URL above for any possible upgrades. Get details about your current browser at, a third-party website that will open in a new window. To take advantage of all our site has to offer, please look out for the latest browser updates.ĭon’t know what browser or browser version you’re using? NOTE: We’re always working to improve online banking.

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Download the latest version of Adobe Reader for free here to open PDF documents.

Use the latest version of one of the secure browsers below.

While we don’t recommend a specific browser, we do have some suggestions for secure, simplified online banking: We test our website with the latest versions of the browsers listed below to ensure the best possible customer experience.